FAQs
Available Payments
We accept payments via credit cards, debit cards, and Alipay.
Shipping and Handling
- we offer international shipping to select countries. Shipping times and costs will vary based on destination.
- Shipping costs are calculated at checkout based on the weight of your order, destination, and chosen shipping method.
Returns and Exchanges
- We accept returns within 30 days of the original purchase date. Items must be unused, in their original packaging, and in resellable condition.
- Return shipping is free for defective or incorrect items. For other returns, return shipping costs apply unless otherwise stated in a promotion.
- Sale items are final and cannot be returned or exchanged unless they are damaged or defective.
- You will receive a confirmation email once your return or exchange has been processed.